Music Road Resort Hotel and Inn

We really enjoyed our entire stay, the rooms were clean and updated, and the staff let me choose what floor we wanted to stay on. The breakfast options were pretty solid. They had a waffle maker, scrambled eggs, sausage, biscuits and gravy, cinnamon rolls, cereal, 3 juices, milk, coffee, yogurt, toppings, and bread/bagels. My children 3 & 6 also enjoyed feeding the geese outside on the dining area patio. The outdoor pool is wicked awesome. We had so much fun going down the slide over and over and over. Beds were perfect for us! The rooms were very clean and spacious absolutley 0 complaints. I do want to add that we stayed during an extremely busy time because it was a holiday weekend. The staff that makes the breakfast was not prepared for the amount of people that were there (600 guests is what the staff told me) so they did run out of breakfast items very quickly and there was a wait time for some items, BUT they kept pushing forward. One even apologized for the excess wait time for the food, and assured us that the next day they would be more prepared. Most importantly the majority of the staff I encountered were empathetic and had great customer service. Front desk could be a little more cheery, but nothing to complain about. You definitely have good staff members working for you!

Everything was clean, neat and orderly. The lobby for both places was decorated nicely. The hotel has a great back deck over looking the creek. The Inn- where we stayed, has a great view of the mountains. Breakfast was the same each morning, but always good- eggs, biscuits, gravy, sausage, yogurt, waffles, bagels, juice, coffee, water. Fitness room has 4 cardio machines, no weights. Our room had a fireplace, but it was too warm to use it. The bed was comfortable, King size- plenty of room for us. The shower/tub was one of the cleanest I've ever seen in a hotel. It was too cool for us to use the pool, but it looked inviting and clean. The pool has a fun looking slide for the kids. There is an indoor pool but we didn't go see it or use it. Our room had a giant jacuzzi in the room- didn't realize it when we placed the order. We didn't use it. I was disappointed when the clerk told me what the cost of the room would have been had I called them directly-- I paid $75 more PER night by using booking.com!

Breakfast was good, front desk staff was excellent and very friendly. Location and pool were great

Well maintained and cleaned through out. Rooms were in excellent condition.

Convenient location, clean